AI bots for law firms
After-hours message assistant for law firms
Replies to messages that arrive while you're closed, and sorts them for the morning. For law firms, it matters most while you're in court or on a client call. The usual trouble: potential clients call once, get voicemail and call the next firm.
Where law firms lose time today
Potential clients call once, get voicemail and call the next firm. Nobody at a two-partner family law firm signed up for that part of the job, and the after-hours assistant handles it.
What it looks like in practice
Take a two-partner family law firm as an example. Five messages come in overnight. Two clients get an answer straight away. Three get a reply saying you'll be in touch after opening, with their details already collected. At opening time you see them sorted by urgency.
How it works for law firms
For a two-partner family law firm, the flow is short and predictable.
- A message arrives outside your opening hours.
- The assistant replies with a helpful answer or sets expectations.
- It collects the details you'd ask for anyway.
- Messages are sorted by type and urgency.
- You start the day with a short, ordered list.
Tools it connects to
It plugs into the tools law firms already use, such as Outlook, and runs on WhatsApp Business API, OpenAI and n8n.
Questions from law firms
Does the after-hours assistant work with Outlook?
It depends on your Outlook plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
How is client data handled?
For the after-hours assistant, data stays in your own accounts where possible, and each step only gets the details it needs. We go through your rules, such as HIPAA or GDPR, before I build anything, and confirm the setup with your compliance adviser if you have one.
What happens if something breaks?
The after-hours assistant sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
Want this for your law business?
Tell me how your law business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built