Privacy policy
Short version: we collect as little as possible, we never sell anything, and your customers' data stays yours. Below are the details.
1. Who is responsible
Hannan, trading as RapidXpk Studio, Karachi, Pakistan, is responsible for the data collected through this website. To reach us about privacy, email studio@rapidxpk.com or message us on WhatsApp.
2. What we collect on this website
- Contact form: your name, email, business website (optional), budget and message. Used only to reply and quote for the work.
- WhatsApp and email: if you message us, we receive what you send and your number or address, used only to talk with you about your project.
- "Try it on your data" demo: the text you paste is sent to an AI provider to generate the demo replies, then discarded. We do not store or log it. Please don't paste passwords or personal data about your customers.
- Spam protection: a short-lived rate limit based on your IP address. The IP address is not stored with your message.
- Browser storage: small settings like your day or night choice and whether you've seen the opening scene are kept in your own browser. They are not sent to us. We use no advertising or tracking cookies.
3. Analytics
This site runs no analytics or tracking scripts. If that changes, this page will name the tool, and it will be a cookie-free, privacy-friendly one.
4. Your customers' data when we build for you
When we build a bot, automation or system for your business, we may need access to data about your customers, such as orders, messages or bookings. For that data:
- It stays in your own accounts: your store, sheets, database and messaging tools.
- We use it only to build, test and maintain what you hired us for.
- We never copy it to our own systems, keep it, use it for anything else, sell it or share it.
- We use only the access a build needs, and you can remove our access at any time.
- This is a binding commitment and is repeated in our Terms. If we break it, you have legal recourse against us.
Under the EU and UK GDPR you are the data controller for your customers' data and we act as your processor. We are happy to sign a data processing agreement on request.
5. Third parties
We use a few services to run this site and our builds: Cloudflare (hosting and spam protection), AI providers such as Anthropic, OpenAI or Google (for AI features), and tools you choose for your build, such as Shopify, WhatsApp Business or n8n. Links to WhatsApp, Upwork, Fiverr and LinkedIn take you to those services, which have their own privacy policies. Fonts are served from this site, not from Google.
6. How long we keep it
Enquiries are kept while we talk and for up to 12 months after. If we work together, project messages and invoices are kept as long as needed for the project and for tax records. Your customers' data is never kept by us.
7. Security
Access to client systems uses separate, limited user accounts where possible, never shared passwords. Our own accounts use strong passwords and two-factor sign-in.
8. Your rights
You can ask what we hold about you, ask us to correct or delete it, or object to how we use it. To do that, email studio@rapidxpk.com or message us on WhatsApp. We reply within 30 days. If you are in the EU or UK, you can also complain to your local data protection authority.
9. Children
Our services are for businesses. We don't knowingly collect data from anyone under 16.
10. Changes
If this policy changes, we update the date at the top of this page. Important changes affecting clients are also sent to them directly.