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AI bots for accountants

Website chatbot trained on your documents for accountants

If you run a small accounting firm with around 80 monthly clients, you've probably seen it: clients send receipts and bank statements late, in every format. This document chatbot takes that job off your plate. A chatbot on your website that answers from your own documents, policies and FAQs.

Why accounting firms ask for this

  • Clients send receipts and bank statements late, in every format.
  • Chasing clients for documents eats the week before every deadline.

What it looks like in practice

Picture a small accounting firm with around 80 monthly clients. A client lands on your site at midnight with a specific question. The chatbot answers from your own documents, links the page it used, and offers to pass the conversation on if they need a person. In the morning you see the question in the log.

How it works for accountants

Once the document chatbot is running for a small accounting firm with around 80 monthly clients, this is the sequence.

  1. I collect your FAQs, policies, price lists and guides.
  2. They're loaded into a private knowledge base.
  3. A chat widget on your site answers using only that content.
  4. When it isn't sure, it says so and offers a way to reach you.
  5. You get a log of questions so you can improve your content.

Tools it connects to

For accounting firms, I usually connect it to Dext, Google Drive and HubSpot. It runs on OpenAI, Supabase and n8n behind the scenes.

  • Dext
  • Google Drive
  • HubSpot

Questions from accounting firms

Does the document chatbot work with Dext?

Often, yes. Before building the document chatbot I check your Dext account and plan, because some features depend on API access. If there's a gap for your accounting setup, you'll know before you pay anything.

How is client data handled?

For the document chatbot, data stays in your own accounts where possible, and each step only gets the details it needs. We go through your rules, such as HIPAA or GDPR, before I build anything, and confirm the setup with your compliance adviser if you have one.

What happens if something breaks?

The document chatbot sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.

Want this for your accounting business?

Tell me how your accounting business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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