AI bots for ecommerce
Instant lead reply for ecommerce
Every new enquiry gets a personal, useful reply within a minute. For online stores, it matters most while you're packing orders and answering returns. The usual trouble: carts get abandoned and nobody follows up.
Where online stores lose time today
Carts get abandoned and nobody follows up. It sounds small, but for online stores it repeats every week. The instant lead reply takes it over.
What it looks like in practice
Take a small online store selling homeware with one person on fulfilment as an example. An enquiry comes in at 7:15 in the evening while you're packing orders and answering returns. Within a minute the shopper gets a reply that answers their actual question, gives a price range and offers two times to talk. The lead is logged in HubSpot with a note of what was sent.
How it works for ecommerce
For a small online store selling homeware with one person on fulfilment, the flow is short and predictable.
- A lead arrives from your form, email, ads or a portal.
- AI drafts a reply using your prices, availability and tone.
- The reply goes out by email, SMS or WhatsApp within a minute.
- The lead and the reply are logged in HubSpot.
- You get a ping with a summary so you can take over.
Tools it connects to
It plugs into the tools online stores already use, such as Klaviyo, Google Sheets and HubSpot, and runs on OpenAI, n8n and Gmail.
Questions from online stores
Does the instant lead reply work with Klaviyo?
It depends on your Klaviyo plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
What happens if something breaks?
The instant lead reply sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
Can I change how it works later?
Yes. The instant lead reply keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your shoppers, message me and I'll quote it first.
Want this for your ecommerce business?
Tell me how your ecommerce business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built