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AI bots for hotels

Team knowledge bot for hotels

An internal assistant your team can ask about procedures, prices and policies. For hotels and guesthouses, it matters most while reception is handling a check-in rush. The usual trouble: guests message at all hours about check-in, parking and Wi-Fi.

Where hotels and guesthouses lose time today

  • Guests message at all hours about check-in, parking and Wi-Fi.
  • Housekeeping schedules change daily and live on paper.

What it looks like in practice

Take a twelve-room boutique hotel as an example. A new team member isn't sure about a procedure. Instead of interrupting you, they ask the bot in WhatsApp Business. It answers in two lines and links the document it came from.

How it works for hotels

For a twelve-room boutique hotel, the flow is short and predictable.

  1. I gather your procedures, price lists and policies.
  2. They're loaded into a private knowledge base.
  3. Your team asks questions in Slack, Teams or WhatsApp.
  4. The bot answers and links the source document.
  5. Questions it can't answer show you what to write down next.

Tools it connects to

Most hotels and guesthouses don't need anything new for this. It runs on OpenAI, Supabase and Slack, and I connect it to whatever you use today.

Questions from hotels and guesthouses

Can I change how it works later?

Yes. The team knowledge bot keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your guests, message me and I'll quote it first.

What does the team knowledge bot cost to run each month?

Setup for the team knowledge bot starts at $400 while the launch offer is on, for hotels and guesthouses and everyone else. Tools like OpenAI, Twilio and n8n hosting usually cost $5 to $30 a month, billed to you directly. I'll tell you the exact number before we start.

Will my guests notice anything?

Not directly. The team knowledge bot works in the background for your team. What guests notice is nothing different, but your team answers them faster.

Want this for your hotel business?

Tell me how your hotel business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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