AI bots for Shopify stores
WhatsApp FAQ assistant for Shopify stores
Most Shopify stores I talk to mention the same thing: gorgias or the inbox fills with order-status tickets every morning. The WhatsApp FAQ assistant deals with it quietly while you're launching drops and chasing suppliers. Answers common questions on WhatsApp instantly, and hands the rest to you.
What this fixes for Shopify stores
Gorgias or the inbox fills with order-status tickets every morning. Nobody at a Shopify store selling skincare with a founder and one part-time helper signed up for that part of the job, and the WhatsApp FAQ assistant handles it.
What it looks like in practice
Imagine a Shopify store selling skincare with a founder and one part-time helper. A customer sends a WhatsApp message asking a question you've answered a hundred times. The assistant replies in seconds, in your tone. A second question it doesn't recognise is flagged for you with the chat attached.
How it works for Shopify stores
Here is how the WhatsApp FAQ assistant runs day to day for Shopify stores.
- I write up your common questions and answers with you.
- The assistant replies to matching questions on WhatsApp straight away.
- It replies in your tone and keeps answers short.
- New or tricky questions are flagged for you.
- You can edit answers in a simple sheet.
Tools it connects to
You keep working in Google Sheets. The WhatsApp FAQ assistant sits alongside, built with WhatsApp Business API, OpenAI and n8n.
Questions from Shopify stores
Does the WhatsApp FAQ assistant work with Google Sheets?
It depends on your Google Sheets plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
What happens if something breaks?
The WhatsApp FAQ assistant sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
What will my customers see?
They'll see a fast WhatsApp reply to everyday questions, and a person when it matters. I write the wording with you so it sounds like your Shopify business, and you approve it before launch.
Want this for your Shopify business?
Tell me how your Shopify business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built