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Automations for Shopify stores

Past customer win-back for Shopify stores

Shopify stores know this one well: abandoned checkouts get one generic email and nothing else. The win-back flow handles it for you, between product shoots, Klaviyo flows and fulfilment. Finds people who haven't been back in a while and sends a personal reminder.

The problems it takes off your list

Abandoned checkouts get one generic email and nothing else. Nobody at a small Shopify apparel brand that ships from a rented unit signed up for that part of the job, and the win-back flow handles it.

What it looks like in practice

Say you run a small Shopify apparel brand that ships from a rented unit. Every week the workflow finds customers whose last visit was a while ago in Shopify. Each one gets a short personal message with a link to book. Replies come straight to you.

How it works for Shopify stores

Step by step, this is what the win-back flow does with your customers.

  1. A workflow checks Shopify for people who haven't returned.
  2. They get a short, personal message.
  3. It includes an easy way to book or buy.
  4. Replies come to you.
  5. You see who came back.

Tools it connects to

You keep working in Shopify and Klaviyo. The win-back flow sits alongside, built with n8n, Twilio and Google Sheets.

  • Shopify
  • Klaviyo

Questions from Shopify stores

Does the win-back flow work with Shopify?

Often, yes. Before building the win-back flow I check your Shopify account and plan, because some features depend on API access. If there's a gap for your Shopify setup, you'll know before you pay anything.

What happens if something breaks?

The win-back flow sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.

What does the win-back flow cost to run each month?

Setup for the win-back flow starts at $250 while the launch offer is on, for Shopify stores and everyone else. Tools like OpenAI, Twilio and n8n hosting usually cost $5 to $30 a month, billed to you directly. I'll tell you the exact number before we start.

Want this for your Shopify business?

Tell me how your Shopify business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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