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After-hours message assistant for salons

Most salons I talk to mention the same thing: stylists can't answer the phone with a client in the chair. The after-hours assistant deals with it quietly while you're mid-colour with a client in the chair. Replies to messages that arrive while you're closed, and sorts them for the morning.

Where salons lose time today

  • Stylists can't answer the phone with a client in the chair.
  • Regulars drift away and nobody notices until months later.
  • Booking questions arrive at night on Instagram and WhatsApp.

What it looks like in practice

Take a four-chair hair salon as an example. Five messages come in overnight. Two clients get an answer straight away. Three get a reply saying you'll be in touch after opening, with their details already collected. At opening time you see them sorted by urgency.

How it works for salons

For a four-chair hair salon, the flow is short and predictable.

  1. A message arrives outside your opening hours.
  2. The assistant replies with a helpful answer or sets expectations.
  3. It collects the details you'd ask for anyway.
  4. Messages are sorted by type and urgency.
  5. You start the day with a short, ordered list.

Tools it connects to

Most salons don't need anything new for this. It runs on WhatsApp Business API, OpenAI and n8n, and I connect it to whatever you use today.

Questions from salons

What happens if something breaks?

The after-hours assistant sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.

Can I change how it works later?

Yes. The after-hours assistant keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your clients, message me and I'll quote it first.

What does the after-hours assistant cost to run each month?

Setup for the after-hours assistant starts at $250 while the launch offer is on, for salons and everyone else. Tools like OpenAI, Twilio and n8n hosting usually cost $5 to $30 a month, billed to you directly. I'll tell you the exact number before we start.

Want this for your salon business?

Tell me how your salon business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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