Software for ecommerce
Custom CRM for ecommerce
If you run a two-person ecommerce brand shipping a few hundred orders a month, you've probably seen it: carts get abandoned and nobody follows up. This custom CRM takes that job off your plate. A pipeline for your leads and deals, with follow-up reminders and only the fields you use.
Why online stores ask for this
Carts get abandoned and nobody follows up. It costs time every week, which is why online stores ask for the custom CRM.
What it looks like in practice
Picture a two-person ecommerce brand shipping a few hundred orders a month. Every new lead appears in your own pipeline with its source. Each morning you see who needs a follow-up today. Moving a deal to the next stage sets the next reminder.
How it works for ecommerce
Once the custom CRM is running for a two-person ecommerce brand shipping a few hundred orders a month, this is the sequence.
- We map your stages and the details you track.
- I build a simple pipeline with search and notes.
- Lead sources feed in automatically.
- Follow-up reminders are built in.
- You get it deployed and own the data.
Tools it connects to
You keep working in Klaviyo and Google Sheets. The custom CRM sits alongside, built with Next.js, Supabase and n8n.
Questions from online stores
Does the custom CRM work with Klaviyo?
Often, yes. Before building the custom CRM I check your Klaviyo account and plan, because some features depend on API access. If there's a gap for your ecommerce setup, you'll know before you pay anything.
How long does it take to set up for online stores?
Plan on 3 to 5 weeks from the day I get access to your accounts. Most of that is testing with your real orders and messages, so nothing goes live until it behaves the way you want.
Will my shoppers notice anything?
Not directly. The custom CRM works in the background for your team. What shoppers notice is follow-ups that happen on time.
Want this for your ecommerce business?
Tell me how your ecommerce business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built