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Automations for home services

Failed payment recovery for home services

Home service companies know this one well: invoices go out days after the job and get paid late. The failed payment recovery handles it for you, between call-outs, estimates and invoicing. When a recurring payment fails, people get a friendly message and an easy way to update their card.

Why home service companies ask for this

Invoices go out days after the job and get paid late. It sounds small, but for home service companies it repeats every week. The failed payment recovery takes it over.

What it looks like in practice

Picture a small HVAC business with two techs and an office manager. A customer's card expires and the monthly payment fails in Stripe. They get a friendly message with a secure link to update it. They do it two days later and the payment goes through.

How it works for home services

Once the failed payment recovery is running for a small HVAC business with two techs and an office manager, this is the sequence.

  1. A recurring payment fails in Stripe.
  2. The customer gets a friendly message with a link to update their card.
  3. Reminders follow on a schedule.
  4. When payment succeeds, the sequence stops.
  5. You see what was recovered and what wasn't.

Tools it connects to

For home service companies, I usually connect it to Jobber, Housecall Pro, ServiceTitan and Stripe. It runs on GoCardless, n8n and Postmark behind the scenes.

  • Jobber
  • Housecall Pro
  • ServiceTitan
  • Stripe

Questions from home service companies

Does the failed payment recovery work with Jobber?

Often, yes. Before building the failed payment recovery I check your Jobber account and plan, because some features depend on API access. If there's a gap for your home services setup, you'll know before you pay anything.

How long does it take to set up for home service companies?

Plan on 3 to 5 days from the day I get access to your accounts. Most of that is testing with your real jobs and messages, so nothing goes live until it behaves the way you want.

What will my homeowners see?

They'll see a polite heads-up and a quick way to fix their card. I write the wording with you so it sounds like your home services business, and you approve it before launch.

Want this for your home services business?

Tell me how your home services business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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