AI bots for restaurants
Review request automation for restaurants
Most restaurants I talk to mention the same thing: reviews pile up on Google and nobody replies for weeks. The review request bot deals with it quietly while you're in the middle of service. Asks happy customers for a review at the right moment, with a direct link.
Where restaurants lose time today
Reviews pile up on Google and nobody replies for weeks. It sounds small, but for restaurants it repeats every week. The review request bot takes it over.
What it looks like in practice
Take a 40-cover neighbourhood bistro as an example. A guest finishes their reservation in the afternoon. That evening they get a short thank-you with a link to Google Business Profile. Another guest replies that something wasn't right, and that reply comes straight to you instead of going public.
How it works for restaurants
For a 40-cover neighbourhood bistro, the flow is short and predictable.
- A finished reservation or delivered order triggers the flow.
- The guest gets a short thank-you message.
- It includes a direct link to Google Business Profile.
- Anyone who replies with a problem is routed to you privately.
- A weekly summary shows who was asked.
Tools it connects to
You keep working in OpenTable, Google Business Profile and Uber Eats. The review request bot sits alongside, built with Twilio, WhatsApp Business API and n8n.
Questions from restaurants
Does the review request bot work with OpenTable?
It depends on your OpenTable plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
What happens if something breaks?
The review request bot sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.
Can I change how it works later?
Yes. The review request bot keeps its messages, timings and rules in settings or a simple sheet you can edit. For bigger changes, such as a new step for your guests, message me and I'll quote it first.
Want this for your restaurant business?
Tell me how your restaurant business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built