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AI bots for restaurants

Appointment confirmations and reminders for restaurants

Here is what the appointment reminder bot does for restaurants. Confirmations and reminders by WhatsApp or SMS, with one-tap confirm or reschedule. It's built for one familiar headache: the phone rings during service and nobody can pick up.

What this fixes for restaurants

  • The phone rings during service and nobody can pick up.
  • Empty tables from reservations that never turn up.

What it looks like in practice

Imagine a 40-cover neighbourhood bistro. A guest booked a reservation two weeks ago and has forgotten about it. The day before, they get a WhatsApp reminder with the time and address. They reply "can we do Friday instead", the slot moves in OpenTable, and the original time is free for someone else.

How it works for restaurants

Here is how the appointment reminder bot runs day to day for restaurants.

  1. A new reservation appears in OpenTable.
  2. The guest gets a confirmation straight away.
  3. A reminder goes out a day before, and again a few hours before if you want.
  4. They reply to confirm, cancel or ask to move it.
  5. Changes update OpenTable and you get a short daily summary.

Tools it connects to

It plugs into the tools restaurants already use, such as OpenTable and Twilio, and runs on WhatsApp Business API, n8n and Google Calendar.

  • OpenTable
  • Twilio

Questions from restaurants

Does the appointment reminder bot work with OpenTable?

It depends on your OpenTable plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.

What will my guests see?

They'll see a friendly confirmation and reminder with a simple way to confirm or move the reservation. I write the wording with you so it sounds like your restaurant business, and you approve it before launch.

How long does it take to set up for restaurants?

Plan on 3 to 5 days from the day I get access to your accounts. Most of that is testing with your real orders and messages, so nothing goes live until it behaves the way you want.

Want this for your restaurant business?

Tell me how your restaurant business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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