Software for hotels
Client portal for hotels
A private portal where your clients see their documents, status and messages. For hotels and guesthouses, it matters most while reception is handling a check-in rush. The usual trouble: guests message at all hours about check-in, parking and Wi-Fi.
What this fixes for hotels and guesthouses
Guests message at all hours about check-in, parking and Wi-Fi. It costs time every week, which is why hotels and guesthouses ask for the client portal.
What it looks like in practice
Imagine a twelve-room boutique hotel. A guest logs in to see where things stand, downloads the latest document and uploads the one you asked for. They don't need to email you, and you're notified of the upload.
How it works for hotels
Here is how the client portal runs day to day for hotels and guesthouses.
- We decide what clients should see and do.
- I build a login with status, documents and messages.
- It connects to Mews.
- Notifications go out when something changes.
- You get it deployed and own the code.
Tools it connects to
You keep working in Cloudbeds and Mews. The client portal sits alongside, built with Next.js, Supabase and n8n.
Questions from hotels and guesthouses
Does the client portal work with Cloudbeds?
It depends on your Cloudbeds plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
What will my guests see?
They'll see one login to check status and download files. I write the wording with you so it sounds like your hotel business, and you approve it before launch.
How long does it take to set up for hotels and guesthouses?
Plan on 3 to 5 weeks from the day I get access to your accounts. Most of that is testing with your real bookings and messages, so nothing goes live until it behaves the way you want.
Want this for your hotel business?
Tell me how your hotel business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built