WhatsApp me

Automations for logistics

Lead follow-up sequence for logistics

Here is what the lead follow-up flow does for logistics companies. Polite, spaced follow-ups for leads who went quiet, stopping as soon as they reply. It's built for one familiar headache: quote requests wait while the office deals with today's loads.

What this fixes for logistics companies

Quote requests wait while the office deals with today's loads. It sounds small, but for logistics companies it repeats every week. The lead follow-up flow takes it over.

What it looks like in practice

Imagine a regional courier with twelve vans. A customer asked for information two weeks ago and went quiet. They get a short follow-up after three days and another a week later with something useful. On the second message they reply, the sequence stops and you're notified.

How it works for logistics

Here is how the lead follow-up flow runs day to day for logistics companies.

  1. A lead in HubSpot has had no reply.
  2. A short follow-up goes out after a few days.
  3. Further messages are spaced out and vary in content.
  4. Any reply stops the sequence and alerts you.
  5. Cold leads are tagged for later.

Tools it connects to

For logistics companies, I usually connect it to Google Sheets, Outlook and HubSpot. It runs on n8n, Gmail and Twilio behind the scenes.

  • Google Sheets
  • Outlook
  • HubSpot

Questions from logistics companies

Does the lead follow-up flow work with Google Sheets?

It depends on your Google Sheets plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.

What happens if something breaks?

The lead follow-up flow sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.

What will my customers see?

They'll see a few useful, well-spaced messages rather than silence. I write the wording with you so it sounds like your logistics business, and you approve it before launch.

Want this for your logistics business?

Tell me how your logistics business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

Get this built
Chat on WhatsApp