AI bots for clinics
Cancellation waitlist filler for clinics
When someone cancels, the next person on the waitlist gets offered the slot automatically. For clinics, it matters most while reception is handling walk-ins and referral letters. The usual trouble: no-shows leave gaps in the clinician schedule.
What this fixes for clinics
- No-shows leave gaps in the clinician schedule.
- Staff answer the same questions about opening hours and what to bring.
What it looks like in practice
Imagine a physiotherapy clinic with four clinicians and one receptionist. A patient cancels an appointment at 9 in the morning. Three people on the waitlist get a message offering the slot. The first to reply is booked into Cliniko, and the others get a polite note that it's been taken.
How it works for clinics
Here is how the waitlist filler runs day to day for clinics.
- An appointment is cancelled in Cliniko.
- The waitlist is checked for people who want that time.
- They get a message offering the slot, first come first served.
- The first to reply gets booked automatically.
- Everyone else is told it's gone.
Tools it connects to
You keep working in Jane App, Cliniko and Google Calendar. The waitlist filler sits alongside, built with Twilio, WhatsApp Business API and n8n.
Questions from clinics
Does the waitlist filler work with Jane App?
It depends on your Jane App plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.
How is patient data handled?
For the waitlist filler, data stays in your own accounts where possible, and each step only gets the details it needs. We go through your rules, such as HIPAA or GDPR, before I build anything, and confirm the setup with your compliance adviser if you have one.
What will my patients see?
They'll see a message offering an earlier slot they can grab with one reply. I write the wording with you so it sounds like your clinic business, and you approve it before launch.
Want this for your clinic business?
Tell me how your clinic business handles this today. I'll reply with what I'd build, what it costs and how long it takes.
Get this built