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Automations for hotels

Payment reminders for hotels

A polite reminder sequence for unpaid invoices, with a payment link in every message. For hotels and guesthouses, it matters most while reception is handling a check-in rush. The usual trouble: guests message at all hours about check-in, parking and Wi-Fi.

What this fixes for hotels and guesthouses

Guests message at all hours about check-in, parking and Wi-Fi. Nobody at a twelve-room boutique hotel signed up for that part of the job, and the payment reminder flow handles it.

What it looks like in practice

Imagine a twelve-room boutique hotel. An invoice passes its due date in Stripe. The guest gets a friendly reminder with a payment link. A week later a firmer note follows. When they pay, the sequence stops and the invoice is marked paid.

How it works for hotels

Here is how the payment reminder flow runs day to day for hotels and guesthouses.

  1. An invoice is due or overdue in Stripe.
  2. A polite reminder goes out with a payment link.
  3. Follow-ups go out on a schedule you choose, getting firmer.
  4. Payments are matched and the sequence stops.
  5. You get a weekly list of who still owes what.

Tools it connects to

For hotels and guesthouses, I usually connect it to Stripe. It runs on Xero, QuickBooks and n8n behind the scenes.

  • Stripe

Questions from hotels and guesthouses

Does the payment reminder flow work with Stripe?

It depends on your Stripe plan. Some tools open their data through an API and some keep it locked, so before we start I check what yours allows. If a direct connection isn't possible, I'll say so and suggest a workaround before you pay anything.

What happens if something breaks?

The payment reminder flow sends you an alert when a step fails, so it never fails quietly in the middle of a busy week. You can fix small things with the notes I leave, or add the care plan at $49 a month and I'll handle it.

What will my guests see?

They'll see a courteous reminder with a one-click way to pay. I write the wording with you so it sounds like your hotel business, and you approve it before launch.

Want this for your hotel business?

Tell me how your hotel business handles this today. I'll reply with what I'd build, what it costs and how long it takes.

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